Podcast Platform Contact Details

While Captivate's support team is one of the best in the business, and will be able to help you with almost all of your support requests, there are times where direct support from the podcast platforms and apps are required.

Here you'll find a list of all the key contact information for the various podcast platforms and apps:

Note: When reaching out to any podcast platform, it's always useful to provide them with your podcast RSS feed.

Apple Podcasts

Email support: podcastsupport@apple.com
Website support: https://podcasters.apple.com/support/

Spotify

Email support: podcasters-support@spotify.com
Website support: https://support.spotifyforpodcasters.com/

Amazon Music

Email support: podcasters@amazon.com
Website support: https://music.amazon.com/help/contact (choose your country from the dropdown)

Player FM

Email support: support@playerfm.freshdesk.com
Website support: https://playerfm.freshdesk.com/support/home

Deezer

Email support: support@deezer.com
Website support: https://support.deezer.com/

iHeart Radio

Website support: https://help.iheart.com/hc/en-us

TuneIn

Website support: https://help.tunein.com/contact

Pocket Casts

Email support: support@pocketcasts.com
Website support: https://support.pocketcasts.com/

Gaana

Email support: podcasts@gaana.com

JioSaavn

Email support: podcastsupport@saavn.com
Website support: https://help.jiosaavn.com/

Radio Public

Website support: https://help.radiopublic.com/

Overcast

Email support: feedback@overcast.fm
Website support: https://overcast.fm/podcasterinfo

Castro

Website support: https://castro.fm/support

Podcast Addict

Email support: support@podcastaddict.com

Castbox

Email support: contact@castbox.com

Recommended Reading: Troubleshooting FAQs

Updated on: 10/02/2025