Changing your Captivate password is nice and easy once you're logged in.

To change your password:

  • Log in to your Captivate dashboard.

  • Click on your name, in the top right hand corner of the dashboard.

  • Click My Account from the drop down menu.

  • Click Password on the left hand side menu.

  • Enter your current password.

  • Enter your new password.

Remember, passwords must:

  • Be 8-20 characters long

  • Contain at least 1 uppercase letter

  • Contain at least 1 lowercase letter

  • Include at least 1 number

  • Not contain any spaces or emojis

  • Confirm your new password.

  • Click Save Changes.

Recommended Reading

Managing your profile & billing collection.

Did this answer your question?