To speed up load times for websites you visit frequently, your browser will temporarily store (or 'cache') some of the data involved for later use. This means that it won't have to download the same data again. However, if the website changes, this can result in an outdated version of the page being loaded. In these cases, it helps to clear your cache. So how do you do it?

Mobile Phones

Android/iOS - Chrome

  • Open the Chrome app.
  • At the top right, tap More (the three vertical dots).
  • Tap History > Clear browsing data.
  • At the top, choose a time range. To delete everything, select All time.
  • Next to "Cookies and site data" and "Cached images and files," check the boxes.
  • Tap Clear data.

Android - Firefox

  • Open the Firefox app.
  • At the top right, tap the three vertical dots.
  • Tap Settings > Clear private data.
  • Next to "Cookies and active logins" and "Cache", check the boxes.
  • Tap Clear data.

iOS - Safari

  • Go to Settings > Safari (under the Privacy and Security section)
  • Tap Clear History and Website Data
  • In the popup, tap Clear History and Data to confirm

iOS - Firefox

  • Open the Firefox app.
  • Tap the Menu button (Three horizontal lines at the bottom of the screen - on iPad these will be at the top).
  • Tap Settings.
  • Under the Privacy section, tap Data Management.
  • Tap the switch next to 'Cache' and 'Cookies'
  • Tap the Clear Private Data button.

Desktop

Chrome

  • Open Chrome.
  • At the top right, click More (the three vertical dots).
  • Click More tools > Clear browsing data.
  • At the top, choose a time range. To delete everything, select All time.
  • Next to "Cookies and site data" and "Cached images and files," check the boxes.
  • Click Clear data.

Firefox

  • Open Firefox.
  • At the top right, click the Menu button (three horizontal lines).
  • Click Preferences > Privacy & Security.
  • Under Cookies and Site Data, click Clear Data.
  • Click Clear.

Edge

  • Open Microsoft Edge.
  • Click Settings and More (three horizontal dots).
  • Click Settings > Privacy and services.
  • Under Clear browsing data, click Choose what to clear.
  • Choose a time range from the Time range drop-down menu.
  • Select Cookies and other site data and Cached images and files.
  • Click Clear now.

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