While Captivate's support team is one of the best in the business, and will be able to help you with almost all of your support requests, there are times where direct support from the podcast platforms and apps are required.
Here you'll find a list of all the key contact information for the various podcast platforms and apps:
Note: When reaching out to any podcast platform, it's always useful to provide them with your podcast RSS feed.
Apple Podcasts
Email support: [email protected]
Website support: https://podcasters.apple.com/support/
Spotify
Email support: [email protected]
Website support: https://support.spotifyforpodcasters.com/
Amazon Music
Email support: [email protected]
Website support: https://music.amazon.com/help/contact (choose your country from the dropdown)
Player FM
Email support: [email protected]
Website support: https://playerfm.freshdesk.com/support/home
Deezer
Email support: [email protected]
Website support: https://support.deezer.com/
iHeart Radio
Website support: https://help.iheart.com/hc/en-us
TuneIn
Website support: https://help.tunein.com/contact
Pocket Casts
Email support: [email protected]
Website support: https://support.pocketcasts.com/
Gaana
Email support: [email protected]
JioSaavn
Email support: [email protected]
Website support: https://help.jiosaavn.com/
Radio Public
Website support: https://help.radiopublic.com/
Overcast
Email support: [email protected]
Website support: https://overcast.fm/podcasterinfo
Castro
Website support: https://castro.fm/support
Podcast Addict
Email support: [email protected]
Castbox
Email support: [email protected]
Recommended Reading: Troubleshooting FAQs