Podcast Platform Contact Details

While Captivate's support team is one of the best in the business, and will be able to help you with almost all of your support requests, there are times where direct support from the podcast platforms and apps are required.

Here you'll find a list of all the key contact information for the various podcast platforms and apps:

Note: When reaching out to any podcast platform, it's always useful to provide them with your podcast RSS feed.

Apple Podcasts

• Email support: podcastsupport@apple.com
• Website support: https://podcasters.apple.com/support/

Spotify

• Website support: https://support.spotify.com/us/creators/contact-spotify-anonymous/

Amazon Music

• Email support: podcasters@amazon.com
• Website support: https://music.amazon.com/help/contact (choose your country from the dropdown)

Player FM

• Email support: support@playerfm.freshdesk.com
• Website support: https://playerfm.freshdesk.com/support/home

Deezer

• Email support: support@deezer.com
• Website support: https://support.deezer.com/

iHeart Radio

• Website support: https://help.iheart.com/hc/en-us

TuneIn

• Website support: https://help.tunein.com/contact

Pocket Casts

• Email support: support@pocketcasts.com
• Website support: https://support.pocketcasts.com/

Gaana

• Email support: podcasts@gaana.com

JioSaavn

• Email support: podcastsupport@saavn.com
• Website support: https://help.jiosaavn.com/

Radio Public

• Website support: https://help.radiopublic.com/

Overcast

• Email support: feedback@overcast.fm
• Website support: https://overcast.fm/podcasterinfo

Castro

• Website support: https://castro.fm/support

Podcast Addict

• Email support: support@podcastaddict.com

Castbox

• Email support: contact@castbox.com

Recommended Reading: Troubleshooting FAQs

Updated on: 09/05/2025