Heads up: some hosting providers, such as Libsyn, will ask you to give us a tag to add to your new RSS feed - the tag that they give you looks like this:
<itunes:new-feed-url> http://www.myfeedurl.com/rss.xml </itunes:new-feed-url>
That's great and is needed, but Captivate automatically adds that tag for you when you import your show, so you need take no action on it. It's the little things :)
Remember: after you import your podcast from another host, you do not need to submit your show to Apple, Spotify etc again - they will read the 301 redirect from your old host and automatically know that you've moved :)
How to import your podcast
When you take advantage of Captivate's features and benefits as the hosting, analytics & marketing platform for your podcast, you have the option of either creating a brand new show or importing as many existing podcasts as you like from other podcast hosts.
Common hosting providers that podcasters import from are Libsyn, Blubrry, SimpleCast, Anchor, Podbean, Fireside.fm, Podiant and Audioboom but Captivate supports free imports from any host at all.
To do: Sometimes your old host will have it set that your show must only display, for example, 150 episodes in your feed. We have made sure that Captivate checks your episode numbers and that if we detect that your show has published more episodes than are in your feed, we let you know to change that setting in your old host before importing. It's the little things, right?
This is a complete, step-by-step guide to importing your podcast:
Heads up on Spotify if you're coming from Libsyn or similar:
Libsyn has a separate RSS feed for your show in Spotify. You can find this by going to https://yourfeedname.libsyn.com/rss/spotify.
Libsyn will need to add the 301 redirect to that feed too as it is separate from your "main" RSS feed with them.
You can ask their support to do that or head to Destinations > Spotify in Libsyn to do that yourself.
Note: you may have to go to the "advanced" settings in Libsyn, too.
You can also log in to https://podcasters.spotify.com/ to make that change, too.
Recommended reading: learn about 301 redirects.